Order Confirmation:
a. After the customer places an order, we will send an order confirmation email to confirm the order details and payment method.
b. Please carefully check the order information upon receiving the order confirmation. If there are any issues, please contact us as soon as possible.

Price and Payment:
a. All product prices are based on the prices listed on the website and do not include taxes and shipping fees.

Shipping and Delivery Time:
a. We will process and arrange the shipment as soon as possible, typically shipping on the same day.
b. Delivery time may vary depending on the region and shipping method. We will strive to deliver the goods in the shortest possible time.

Returns and Refunds:
a. If you need to return a product, please contact us and provide the reason for the return.
b. All returns must be authorized by us, and the product must be kept in good condition and unused.
c. Refunds will be processed after confirming receipt of the returned product and verifying its good condition.

Product Warranty:
a. We provide a certain period of product warranty. Please refer to the product page or the warranty instructions accompanying the product for specific warranty period and coverage.
b. During the warranty period, if the product experiences non-human damage or manufacturing defects, we will provide free repair or replacement services.

Privacy Protection:
a. We promise to protect the security of customers' personal information and only use this information during the order processing and delivery process.
b. We will not disclose customers' personal information to third parties unless we obtain explicit consent from the customer or it is required by law.