Payment Methods:
a. We accept multiple payment methods, including Alipay, WeChat Pay, etc. On the checkout page, you can choose the payment method that is most convenient for you.
b. The currency unit for all orders is (EURO). Please ensure that you select the correct currency type during checkout.
Payment Security:
a. We use secure payment gateways to protect and encrypt your payment information.
b. During the payment process, please ensure that your browser address bar displays the secure lock icon to ensure the security of your personal information.
Order Processing:
a. Upon receiving your order, we will process it as soon as possible.
b. If necessary, we may contact you to verify the order information to ensure accuracy.
Shipping Time:
a. We will arrange the shipment on the same day as the order processing completion.
b. In case of special circumstances or out-of-stock items, we will keep you informed and provide the latest estimated shipping time.
Shipping Methods:
a. We will choose the appropriate shipping method based on your order content and destination to ensure the safety and timely delivery of the goods.
Logistics Tracking:
a. After the goods are shipped, we will provide a logistics tracking number that you can use to track the transportation status of your goods online.
b. If there are any logistics issues or delays, please contact us promptly, and we will assist in resolving them.